| Research | Ideation facilitation | IA optimization |
| UX design | Visual design | User interview |
| Design Iterative | UI implementation | UX measurement |
| Mentor intermedia designers |
Create a mobile first cash back coupon with a great and easy to use mobile customer experience.
Customers want a digital solution for redeeming their cash back
- CEMP Verbatim
Led a 3-day design sprint
Understand why my reward balance has become zero.
Tell me when I can expect the coupon.
Get me my reward coupon sooner.
Explain how can I redeem the coupon.
Communicate what to expect after I have redeemed the coupon.